When depositing by Credit Card or Debit Card your balance must remain in your account until you complete a 1x rollover.
Please make sure your information is on file. (Card pictures, ID and/or any other required)
Players can have one or more credit/debit cards registered to their account. Please note that all credit cards registered must match the name and address we have on your account.
Winnings generated by cards under a different name will not be granted. Also note that banks and credit card companies may apply an international fee/currency conversion for credit card transactions. Fee difference will be covered based on 3% of the deposit amount.
Winnings are considered anything over the deposit plus bonus and/or any fees reimbursed. The stake will be subject to the terms and conditions of the selected promotion.
Players will have at least 9 different person to person options (brands) to make their cash deposit.
Most of these brands are available either at a physical store or online.
Players will be assigned a receiver’s name and destination country to send the deposit through the brand of their choice. This can be done from the cashier or by contacting our Customer Service.
Once the player made the deposit with the brand, they will be provided with a transaction reference number, which the player needs to provide us with, so we can collect the funds and post them on the player’s betting account.
Note: There are another couple of cash options that are done through a phone app, so we will provide the player with an email address to send the funds to from the app, once they’ve installed it. For more information about this option, please contact us directly.
An important step that every player needs to take is making sure to verify their identity. This process usually takes a few hours to complete, but once finished you should never have to do it again. Your best option is to complete this process as soon as you can.
What documents are required?
Additional documentation is required to verify your account. Payouts cannot be fulfilled until verification is completed. Speed up your payout by ensuring your account information is up to date, and all necessary documentation is on file.
In order to verify your recent transaction(s), please upload a clear photo of the each of the following:
Keep in mind that some payouts cannot be requested until all documents are verified.
* Management reserves the right to modify restrictions at any time.
A set of 3 multiple choice questions will be presented to you in order to verify your identity prior to using your card.
Requests made Monday through Friday before 12 noon ET will be reviewed the same day. Please allow up to 5 business days for the e-check to clear.
Funds are sent to the player in the form of cash. The player will have to go to a physical store and, with a transaction number provided by us, the player will be able to collect the funds. Showing a valid ID at the store is required.
These requests can be made Monday through Saturday, before 10am ET, and will be available for pick up no later than next day at noon.
We have 3 different options (brands) to send funds to the player into their wallets. Funds are sent electronically and will show in the players' wallet once paid.
Requests made Monday through Friday before 12 noon ET will be available the same day at 8 pm ET.
Requests can be made Monday through Friday, before 9am EST. Please allow up to 5 business days for the funds to hit the bank account.
An important step that every player needs to take is making sure to verify their identity. This process usually takes a few hours to complete, but once finished you should never have to do it again. Your best option is to complete this process as soon as you can.
What documents are required?
Additional documentation is required to verify your account. Payouts cannot be fulfilled until verification is completed. Speed up your payout by ensuring your account information is up to date, and all necessary documentation is on file.
In order to verify your recent transaction(s), please upload a clear photo of the each of the following:
Keep in mind that some payouts cannot be requested until all documents are verified.
*It will not be necessary to send more documents, as long as they are legible, have not expired and are valid.
* Management reserves the right to modify restrictions at any time.Deposit instantly using Bitcoin. All transactions are converted into U.S dollar amounts when credited to your account.
Deposit Limits (per transaction):
Don't have a Bitcoin Account?
Check our Bitcoin help section here
First, you will need to have an active Bitcoin wallet. For a list of recommended Bitcoin Exchanges please visit: www.coinchapter.com. After you pick the service that suits you the best and purchase Bitcoins, all you need is to transfer funds to your account, so please follow these simple steps:
In addition to BTC, we also accept alternative crypto currencies such as ETH, LTC, ADA, APE, AVAX, BNB, BTC CASH, DASH, DOGE, EUROC, LINK, MATIC, PAXOS, RIPPLE, SOLANA, STELLAR, TETHER, TRX, USDC, WBTC & ZEROX
Deposit Limits (per transaction):
Instructions:
Requests made Monday- Saturday before 12 noon ET will be processed no later than 4:00 PM ET.
Each crypto payout request must be sent to a unique crypto address. For further info please refer to our "Know your customer" tab in our House Rules section.”
Given how quickly the value of Bitcoin can change, it can become extremely stressful when you see your payment take longer than expected. While delays in Bitcoin payments can be frustrating, there is often a simple reason why it has yet to reach completion. Let’s take a look at some of the reasons why your Bitcoin payment might still be on hold.